Setting You Up For A Successful
Home Care Business.
Home Care Business.
Learn about the training and support you’ll have as you start your home health care business.
Setting You Up For A Successful Home Care Business.
Systems & Supportfor your home health care business
So, you’ve become a Nurse Next Door Home Care Franchise Partner. What’s next?
No matter what background you have, Nurse Next Door has a robust training and support system to set you up for success and continue to support you as you grow your business.
You will have a key team member from our head office, HeartQuarters, working with you one on one to get you set up through regular calls, helping you through the training process.
Here’s a high-level breakdown of what our systems and support look like.
3 out of 4 Nurse Next Door Franchise Owners come from a non-medical background.
No matter what background you have, Nurse Next Door has a robust training and support system to set you up for success and continue to support you as you grow your home care business.
Here’s a high-level breakdown of what our systems and support look like.
Foundations Training
The Foundations Training is a comprehensive checklist of tasks we will help you through as we count down to your business launch. Items include: setting up your online marketing, hiring, insurances and so much more.
The tasks will be broken down week by week and you will work with our different teams to check things off your list one by one!
These strategies are designed to get you on track and start your business on the right foot for fast growth. It will require commitment, accountability and dedication.
We wrap up the Foundations Training with a visit to our head office in Melbourne for 5 days of intensive training!
Foundations Training
The Foundations Training is a comprehensive checklist of tasks we will help you through as we count down to your business launch. Items include: setting up your online marketing, hiring, licensing and so much more.
The tasks will be broken down week by week and you will work with our different teams to check things off your list one by one!
These strategies are designed to get you on track and start your business on the right foot for fast growth. It will require commitment, accountability and dedication.
We wrap up the Foundations Training with a visit to our head office in Melbourne for 5 days of intensive training!
Get Started
Immersions Week in Melbourne
Our 5-day Immersions Week consists of in-person sessions. We want to fully immerse you in Nurse Next Door’s culture and brand and provide you with a solid foundation so you can go home equipped with the skills, knowledge and confidence to get your home care business off the ground!
Here’s a peek at what new home care franchise owners can expect to learn.
During five days of training, you will:
- Meet your support team at HeartQuarters
- Mingle with other new Franchise Partners like yourself
- Engage in interactive lessons on all aspects of the business
- See firsthand how our systems work
- Experience how we live our core values daily… and so much more!
Culture
Training Week starts off with an introduction to our culture. This is the foundational footprint that has been part of our DNA since the start. It plays a pivotal role in our business from hiring to the delivery of care.
Care Services Centre
Nurse Next Door’s Care Services Centre is operational 24 hours a day, 365 days a year. This platform was strategically developed to alleviate administrative duties from Franchise Partners, primarily focusing on client acquisition and scheduling.
People & Hiring Caregivers
A lot goes into a world-class team of Caregivers and it’s vital that you attract the right people to your business. Our recruiting program walks you step-by-step through the process to find and retain the right Caregivers efficiently and economically.
Marketing
With a Nurse Next Door franchise, you’re joining a world-class brand that stands out in the home care industry. You’ll receive attentive support to ensure you are set up to grow your business through community initiatives, professional referrals and digital marketing!
Sales & Client Acquisition
The home care industry is a referral-based business and we’ve geared our marketing systems to help you build rewarding relationships. You’ll be given techniques to build and maintain key referrals to secure clients and grow your business.
Strategic Planning
One Page Planning has been part of Nurse Next Door’s strategic vision since the beginning. This will be presented in-depth, so you can implement it in your own business to set goals and metrics for the fiscal year.
Ongoing Coaching & Support
Support doesn’t just stop after the Franchise Opener or Training Week. Our business coaches work closely with Franchise Partners all the way from pre-launch through post-launch. This includes weekly calls where they will be part coach, part cheerleader.
You’ll be provided useful resources to scale your business. To name a few:
- Monthly Metrics Tracker is a dashboard to keep you on track during your initial weeks after launch with key performance indicators (KPIs) and main numbers to keep track of sales calls and more.
- One Page Plan is an essential part of Nurse Next Door’s strategic vision. This will be presented in-depth so you can implement it in your own business to set goals and metrics for the fiscal year. Budgeting and money management will also be discussed so you can leave prepared with tools and resources to keep you on track.
- Operations Manual is our comprehensive go-to guide for all things Nurse Next Door. It provides guidance for all Franchise Partners and employees. The manual states the standard operating procedures, explains the what, who, where, why and how, alongside tips and resources for you to leverage to support your business! This is the one-stop-shop to Nurse Next Door’s one best way.
We have a robust support system in place to ensure our Franchise Partners hit their goals!
Annual Conference
Annual Conference is a multi-day event Franchise Partners from the whole network get together, reflect and celebrate a year of hard work and accomplishments. Inspirational and influential guest speakers hold sessions and we lay down the groundwork for the upcoming business year. Everyone leaves rejuvenated and exhilarated — ready to hustle!
Cocktail Party
Our Cocktail Party provides the opportunity to have “everyone” in the same room and truly feel the deep sense of connection we have to each other, as we each strive to bring our purpose of Making Lives Better to life in our Nurse Next Door locations all around Australia.
Conference Day
Our Conference Day is filled with “aha moments” from our presentations to Inspirational and influential guest speakers as we lay down the groundwork for the upcoming business year. Everyone leaves rejuvenated and exhilarated — ready to hustle!
Gala Dinner
From feeling a deep sense of connection with others in the network, to celebrating accomplishments during our awards ceremony, and being surrounded by a sea of pink – our Gala Dinner was about providing a “Wow Franchise Partner Experience”